I've been a customer of RenkoKings since 2019 and own the Platinum trading system. After purchasing a new computer, all of my trading tools and licenses needed to be transferred to the new machine. I ran into a glitch that required contacting RenkoKings for support. This is where Kim, (my new favorite customer service person) really shined. As it turned out, there had been several updates to my software and my particular problem was a little more involved than originally expected. My situation required some back-and-forth communication, over an extended period of time, but Kim stayed with me and followed up throughout the entire process until everything was back up and running smoothly. I've been trading the new RenkoKings Platinum 4.0 without any further issue. I can recommend RenkoKings Platinum without reservation and know that if I require help along the way, Kim will have my back! Thanks Kim!